Survey Copter

Privacy Policy

Privacy policy


SURVEY COPTER SAS (hereinafter referred to as "SURVEY COPTER", or "we") thanks you for your interest in its products, services, business sector and for using its websites, portals and “applications” (“websites”).

SURVEY COPTER is committed to protecting the privacy of individuals and complying with applicable laws and regulations regarding the protection of personal data. We want you to feel comfortable about how we collect, process, secure and share your personal data.

The website may, however, include links to other websites or applications which are not necessarily covered by this privacy notice. In this case, we encourage you to carefully read the privacy policy of these websites.

This notice will inform you about the personal data we collect when you use the website; about how we use and communicate your personal data; about how you can control the use and disclosure of your personal data, and how we protect your personal data.

What is personal data?

Personal data is information that can be used to identify an individual directly or indirectly (hereinafter referred to as “personal data”). This includes information such as name, contact details, identification numbers, financial data, location data or online identifiers.

What sources and personal data do we use?

The personal data we process in relation to are as follows:

  • Identification data: Contact information (last name, first name, postal address, email, telephone numbers)
  • Professional data: email address, telephone number, CV
  • IT data/data relating to digital activity: (e.g. IP address, MAC address, logs, user account, Cookie ID).

We may collect this personal data individually

  • directly from you, when you complete a form, enter contact details, fill in your CV, connect to our websites, etc.

What are the purposes of processing your personal data?

When you use this website SURVEY COPTER processes your personal data for the following purposes:

  1. Website browsers / Administration
    We may use your personal data for administrative purposes, including to help us better understand how our customers, suppliers, third parties access and use our websites; to service providers, regulators and others; to implement and maintain security, anti-piracy, fraud prevention, and other services designed to protect our customers, partners, and us; and to enforce our policies, guidelines and processes.
  2. Marketing
    Under the conditions authorized by law and when relevant, we may use your personal data for prospecting and marketing purposes, including communications by e-mail or equivalent electronic means. For example, we may use your personal data, such as your email address, to send news and newsletters or to otherwise contact you about services or information about SURVEY COPTER products that may be of interest to you. to interest.
  3. Communication
    We may use your personal data to communicate with you, including to respond to support requests. We may communicate with you in a number of ways, including by email and through your social media accounts if you have given your consent, and/or by text message.
    We may use your personal data for our internal and external communication media, or public social media but also for the management of events (conferences, fairs, seminars and airshows).
  4. Recruitment
    We may use your personal data to ensure that we recruit and select appropriate people to work at SURVEY COPTER.
  5. To comply with the law
    We use your personal data to comply with applicable legal obligations, including in response to an authority or judicial decision or a request for prior disclosure or to comply with Export Control and Sanction requirements, where applicable.
  6. To protect ourselves and others
    When we deem it necessary to investigate, prevent action or take action in relation to illegal activities, in the event of suspected fraud, situations involving potential threats to personal safety or policy violations, conditions and other procedures.

We will only use your personal data for the purposes described above, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose (to preserve particular evidence or in the context of a legal prescription, for example). If we need to use your personal data for purposes other than those described above, we will notify you in advance of this new processing of your personal data and we will provide you with the privacy notice relating to such processing.

What is the legal basis for processing your personal data?

Subject to applicable law, we process your personal data on the following legal basis:

  • Compliance with contractual obligations
    When you subscribe to a particular service through the website, the purposes of processing your personal data are determined in the first instance by that service and we will process your information in such a way that we can provide that service to you.
  • Consent
    If you have given us permission to process your personal data for certain services via, or by completing the consent form/via the privacy notice, you can withdraw your consent at any time by contacting us at the following address: For more information on the right to withdraw consent, please refer to the “What are your rights?” sections. » and “How to exercise your rights and/or contact SURVEY COPTER about your personal data? " below.
  • Legitimate interest
    Where applicable, the processing of your personal data may be necessary for the purposes of the following legitimate interests, taking care to limit the impact on your privacy as much as possible:
    • For fraud detection, prevention and criminal investigations
    • To ensure our compliance with foreign laws, law enforcement, court orders and requirements of competent authorities
    • To ensure computer security (cyber security, security of networks, computer systems and information systems) within SURVEY COPTER
    • For general company operational activities and due diligence
    • For product development and improvement (including website/process/app/newsletter analysis and optimization)
    • For communication, marketing and intelligence reasons
  • Based on SURVEY COPTER legal obligations

SURVEY COPTER, like any other company, is subject to legal and regulatory obligations. In certain cases, the processing of your personal data will be necessary for SURVEY COPTER to fulfill these legal obligations.

Who will receive your personal data?

Subject to applicable law, we may disclose your personal data to the following recipient(s), on a need-to-know basis:

  • Airbus and its subsidiaries
  • Authorized persons working for or on behalf of SURVEY COPTER, including our agents, service and consultancy providers providing the variety of products and services we need, such as: our IT maintenance and support providers located in France.
  • Other authorized third parties in connection with a merger, reorganization, sale of all or a portion of SURVEY COPTER's assets, financing or acquisition of all or a portion of our business by another company;
  • Judicial or administrative authorities, or in the context of any other legal process in order to comply with applicable law.

Is your personal data transferred abroad?

With the exception of Airbus affiliates operating outside the European Economic Area or the United Kingdom, your personal data will generally be processed within the EEA and the United Kingdom.

We share your personal data within Airbus. Any transmission within Airbus for daily business activity and internal Airbus organization is covered by an intra-group agreement (Binding Corporate Rules). The Binding Corporate Rules include contractual protections to ensure that your personal data receives an adequate level of protection regardless of where that data is transferred within Airbus.

In addition, we may share certain personal data with third parties located outside the European Economic Area and the United Kingdom. We always take steps to ensure that any transmission of information is carefully managed to protect your privacy rights:

  • We only transfer personal data to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that arrangements are in place to protect your privacy rights,
  • Transmissions to service providers and other third parties will be protected by contractual undertakings (such as standard contractual clauses approved by the European Commission) or other legally acceptable mechanisms which ensure an appropriate level of protection, and
  • Any request for information about personal data that we receive from judicial authorities or legislators will be carefully checked before any disclosure of personal data.

If you have any questions regarding transmissions, please contact us ( for further details.

How long will your personal data be kept?

We retain your personal data for as long as reasonably necessary for the purposes for which it was collected. In certain circumstances, we may keep your personal data for longer than necessary for the purposes for which it was collected, for example when we are required to do so in accordance with legal, regulatory, tax or accounting requirements. For the data provided when subscribing to our newsletter will be kept until you unsubscribe.

What about the security of your personal data?

We implement technical and organizational security measures to protect the personal data placed under our control against manipulation, loss, destruction, accidental or intentional, and against access to this data by unauthorized persons. authorized. Our security procedures are continually improved as new technologies become available.

What are your rights?

You can exercise your personal data protection rights specified below at any time by contacting us at, or via Airbus at

  • Right to access/obtain a report detailing the information held about you: you have the right to obtain confirmation of whether or not your personal data is being processed by SURVEY COPTER and, if , you have the right to ask which personal data in particular is being processed.
  • Right of rectification of personal data: you have the right to rectify or request the rectification of any inaccurate personal data concerning you.
  • Right to be forgotten: in certain cases, for example when personal data is no longer necessary for the purposes for which it was collected, you have the right to obtain its erasure.
  • Right to limit the processing of your personal data: you have the right to limit the processing of your personal data, for example when the processing is unlawful and you oppose the erasure of your personal data. In these cases, your personal data will only be processed with your consent or for the exercise or defense of legal claims.
  • Right to data portability: you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format and/or to transmit this personal data to another data controller.
  • Right of opposition: in certain cases provided for by law, you can ask us to stop processing your personal data.
  • Right to withdraw consent: when your consent is required, you can withdraw it at any time by contacting us at the addresses indicated in the section "How to exercise your rights and/or contact SURVEY COPTER about your personal data?" . However, please note that if you withdraw your consent, you may not be able to access or use certain services, information or features, as described in the section “Are you obligated to provide your personal data?” »

How to exercise your rights and/or contact SURVEY COPTER or Airbus about your personal data?

If you want to exercise your rights or if you are not satisfied with the way your personal data has been processed or if you have any questions regarding the processing of your personal data, you can first contact the Point focal data protection officer at SURVEY COPTER at the e-mail address: You can also contact the Data Protection Officer of our parent company Airbus:

If in doubt about your identity, we may ask you to attach a copy of proof of identity.

Are you obliged to provide your personal data?

In certain circumstances, personal data is necessary for the conclusion of a contract or to comply with legal obligations. If the requested personal data is not provided to us, we may not be able to comply with our contractual/legal obligations or achieve the expected results.

Do we use an automated decision-making process or do we perform profiling?

As a matter of principle, we do not use fully automated decision-making processes. If eventually, we have to do it, we will inform you beforehand.

How to request assistance from the competent authorities?

If you are not satisfied with the answers provided, you can contact a data protection supervisory authority directly. Below you will find the four main European countries in which Airbus operates and the corresponding supervisory authorities,

FRANCE: CNIL: Supervisory Authority France
GERMANY: Each federal state has its own Data Protection Authority that can be found under the following link: Service/Anschriften/Laender/ Laender-node.html 
SPAIN: AEPD: Supervisory Authority Spain
UK: ICO: Supervisory Authority UK


Additional Notice

for California residents

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”): We do not sell your personal information to third parties and we will not sell your personal information to third parties unless provided otherwise by a specific privacy notice.

We do not discriminate against California residents who exercise their CCPA privacy rights. To exercise your California privacy rights please refer to the section “How to exercise your rights”.

for Chinese residents

We may provide and transfer your personal information to other entities in and outside of China in accordance with this privacy notice or for other legitimate reasons. We will comply with the applicable obligations and requirements under PIPL in relation to sharing and cross-border transfers of personal information.

Cookie Policy

SURVEY COPTER and Airbus use cookies and other trackers on its websites, as described in our cookie policy.


Cookies used that are strictly necessary for technical reasons are marked as “mandatory” in the table above. These cookies are exempt from consent. If, however, you choose not to accept cookies strictly necessary to provide the services offered on our website, access to these services may be limited.

For cookies requiring your consent, we point out that you can withdraw your consent at any time. You can also manage and control the cookies we use and delete them directly using the cookie management interface on 

You can also prevent the installation of cookies on your device by setting your browser to not accept cookies. You will find precise instructions for doing this in your browser's manual. You can also delete cookies already installed on your device at any time using your browser settings.

For statistical analyses, we use analysis tools using specific cookies. You can object at any time to the collection and analysis of statistical datahe cookie management interface mentioned above.

To find out more about cookies, including how to know which cookies have been set, manage them and delete them, visit or

Amendment to the Privacy Notice

SURVEY COPTER will update this Privacy Notice from time to time to reflect changes in its practices and services and to continue to comply with data protection laws and regulations. We will inform you of any substantial change in the way we process your personal data.

This policy was updated in July 2023.